I read your anectdote re. B.NY of Santa Monica on racked.com and my heart goes out to you.
I am a sales associate and I wouldn’t have said that. She sounded like she needed to check herself and realize it’s not the customer’s fault if sizes aren’t available.
For future, you can order Y-3 shoes directly from their boutique and be much happier. They have one in the US that I know of in New York. But I guess you were trying to do the right thing and support local businesses. I’m just sorry that salesperson didn’t realize that they need to hold on to every customer that walks in the door if they’re local and this is a recession.
She always entertains me. Somehow it never makes me laugh but just consider the lifestyle of a celebrity and one may accept that anything is possible, probable and most likely be amusing to the onlooker. I wouldn’t change a thing about her. She’s an iconoclast.